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Reinstalling PDFCreator (#UTLPCRI01)

Last updated:   Applies to:   In industries:   Of versions:   Special contents:
20150806 (Andy)   Pro, MultiUser, MultiSite, MultiView   Self Storage EditionMarina EditionVault Edition   9.1 (and higher)   n/a

Why reinstall PDFCreator?

If you are having errors or experiencing crashing when attempting to print invoices to PDF, the PDFCreator plug-in for StorMan may need to be reinstalled.


How do I reinstall PDFCreator?

Instructions on doing this are provided below.

  • If you run StorMan Standalone (single user), run these steps on your main StorMan computer.
  • If you run StorMan MultiUser (a StorMan Server with a number of StorMan Clients), please run these steps on any of the StorMan Client machines that are experiencing PDF printing issues.


  1. Quit the StorMan program.
  2. Open up the Windows Control Panel on your computer (you can usually find this on the Start Menu, or under Settings, on the Start Menu).

  3. Select the option to Add or Remove Programs (in Windows Vista & Windows 7, this is called Programs and Features).
  4. Locate the PDFCreator program in the list, and uninstall it.
  5. Save any work you have open, and restart the computer.
  6. Once rebooted, download the PDFCreator v1.7.3 installation file from Please note: Do not install the latest version, as it is NOT compatible with StorMan. Only download PDFCreator v1.7.3. You may need to browse through their 'Old Installers Page' to find the installer for v1.7.3. Please note: The installer on this website may ask you to install a toolbar as well. We DO NOT recommend installing the toolbar.

  7. Once the file has downloaded, run it to re-install the PDFCreator program on your computer.

  8. Restart the computer one more time.

  9. Open StorMan as per normal and select Maintenance, then System Setup.

  10. Click on the Settings 1 tab along the top. On the left hand panel, check to ensure your PDF printer is enabled (via the tick box), and that the dropdown box displays PDFCreator as the PDF printer.

  11. You should now be able to print to PDF from within StorMan again (you can test this by emailing an invoice to a Customer).


I am still having issues printing to PDF. What now?

Please contact StorMan Support for assistance.

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