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Last updated: | Applies to: | In industries: | Of versions: | Special contents: | ||||
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20120914 (Andy) | Pro, MultiUser, MultiSite, MultiView |
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8.X (and higher) | n/a |
In essence, a delivery receipt is a message that verifies the text message has been delivered to the user's handset. Delivery receipts can be provided to you by StorMan, so that you can be informed when a message is delivered to your storers' handsets.
When you sign up for the StorMan SMS service, we send SMS delivery notifications to a special email address that we'll create for you as part of the setup process. These SMS delivery receipts can be tagged, logged and stored against the Customer (in StorMan) that the SMS was originally sent to. That way, you've got proof they received the SMS you sent them! This page outlines the setup process.
Additionally, there is a SMS Delivery Report
available to view.
SMS delivery receipts are automatically emailed to a special email account that we create for you; the address for this special email account ends in @stormansms.com. Once we send you your login details for this account, you will need to adjust the incoming server, username & password details in StorMan's Email Section; this is explained in the setup procedure below.
A few minutes after sending a SMS to a storer, use StorMan's email function (
-> ) to check for (or receive) any new email messages. When an SMS delivery receipt email is detected, StorMan will notify you that it is downloading the email message.It will them seem to disappear from the email log - but, in actual fact, StorMan has detected that this is an SMS delivery receipt and has logged the receipt against the Customer's Agreement (in the
tab on their Agreement).To locate the delivery-receipt notification email, open the Customer (that the delivery receipt was for) and navigate to their
tab . Their receipt will appear as a note on their file.
Yes. Refer to: #RPTSMSDLV01.
StorMan logs a Delivery Receipt notification by the Customer Code of the Customer that it originally came from. As such, if you change a the Customer's Customer Code while you are waiting on a Delivery Receipt notification to come back for them, the notification will not be tagged against their account. If, for whatever reason, you need to change a Customer's Customer Code, do so after you have received all pending Delivery Receipt notifications.
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