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20151215 (Andy) | Pro, MultiUser, MultiSite, MultiView | n/a | 9.1.2 (and higher) | n/a |
This metering solution involves the installation of a PULS Controller to a utilities pedestal at a marina or caravan park. As water and power are used the controller records the consumption and sends it to the office PC for logging. Usage information is automatically fed into StorMan for quick & easy billing. This means no more reading individual meters manually! For more details on the PULS solution, visit their website.
- The Poll Frequency is the frequency (in minutes) when PULS hardware communicates with the PULS software; the standard time is 3 minutes (or 1/20 of an hour). This will also reflect the accuracy i.e. 1/20th of a KW hour.
- The Default Voltage needs to be set correctly for the relevant country; i.e. 110 in the USA and 230 in Australia / New Zealand. If this is not set correctly then this will affect the Usage Alarm Points.
- The Default Device Port should always be set to 2000 (unless otherwise specified by your authorised PULS installer).
- The Usage Alarm Point section should be left as-is. This should be treated as a global load rating in Amps for the power sockets. Each meter has its own individual settings which may override these settings.
- Ensure the Pricing section (bottom right) is left blank - this was configured in StorMan in steps 8 and 9.
- The left hand column shows controller box and its assigned IP Address appears on the right.
- The port is the TCP/IP port (this MUST be the same for each controller box).
- The default value for the port is 11060 and should match the Port setting found on the
tab. If it does not match and the software is NOT talking to the controller box, then set this port number back to the default (11060). If this does not rectify the the problem with 5- 6 mins then please contact the installer or the reseller.
Note: The system will measure power & water from the day it's turned on. From a user perspective, you may want to install the system over a period of weeks (let’s say January) - and then start charging your customers come 1st February. In order to make the readings correct on the 1st February, StorMan support would need to manually delete all entries in the Utilities table so that only February transactions are recoded. If this is NOT done, then your customers will be charged to the total usage since the system was turned on. Please contact our Support Team for further details.
- Connected means that PULS has connected with the PULS controller (generally found in the pedestal). The controller box can control up to four different meters in total (these can be a combination of power and water meters).
- Reading XX.XX kWh (or kL for water) is a reading log. The first number (outside the brackets) is the figure since the last read. The figure in the brackets is the total since the meter was commissioned.
- Disconnected means the software has updated the reading within its internal database and has successfully disconnected from the controller box.
- A reading of 00.00 on a meter means that there was no power or water used on that meter since the last read. If there is a 00.00 in brackets, then that will indicate that the meter has never been used (refer to item 2 above).
- Disconnected Connection attempt has timed out means that there is communication issue between the controller box and the PULS software. This either means that a general power failure or a network failure has occurred.
Note: Each controller box will handle a max of 4 meters. The meters can be a combination of power and water in ANY combination i.e. 4 power, 4 water, 2 power + 2 water, or 3 power + 1 water as examples.
There are two billing methods available; Manual or Automatic.
There are no metering costs coming through into StorMan (on a customer's Agreement): The most likely cause is that there are no metres assigned. The staff at site (or the PULS installer) will need to advise StorMan Support which metres need to be assigned to which berth.
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