StorMan is unable to confirm delivery of this message (#ERRUCDM01)-

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StorMan is unable to confirm delivery of this message (#ERRUCDM01)

Last updated:		Applies to:		In industries:		Of versions:		Special contents:
20120228 (Andy)		Pro, MultiUser, MultiSite, MultiView				7.X (and higher)		n/a

What is a 'StorMan is unable to confirm delivery of this message' error?

If you are having problems sending SMS / TXT messages using the Advam SMS module (more on setting up Advam SMS: #SYSSETADVSMS01), you may receive this error. It will generally appear with one of two prefixes - either Operator Login Failed or Unable to Process Request.

The Operator Login Failed message means that your SMS account password (in Maintenance, System Setup, then the Modules tab) was not recognised by Advam. Please check or re-enter your password into the System Setup screen mentioned above and try again.

The Unable to Process Request message means that your SMS account login has now been blocked by Advam, due to too many login attempts with the aforementioned login password.

How do I fix a 'StorMan is unable to confirm delivery of this message' error?

If you are unsure of your Advam login details, please contact Advam. If you are not sure where to check or enter your Advam login details in StorMan, please contact StorMan Support for assistance.

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