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Last updated: | Applies to: | In industries: | Of versions: | Article notes: | Special contents: | |||||
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20080508 (Andy) | MultiView |
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7.X (and higher) | n/a | n/a |
This particular error usually shows up in StorMan's sync log file (storman\backups\synclog.txt). When it appears, it normally means that StorMan cannot connect to the MultiView server to synchronise data. Possible reasons for this are listed below...
Once the cause of the issue (see above) has been fixed, restart StorMan and check the synclog.txt file again for updates to see if synchronisation is occurring again.
Note: If you you use Windows 'Notepad' to view text files, you will need to close and re-open the synclog.txt file each time, as Notepad is not a real-time text file viewer, and it will not see any changes to the synclog.txt file while it is open. If you require a real-time text file viewer, you may wish to try an application called BareTail
If the above didn't fix the error, you may need to go back to the list of causes at the top of this article and try some other options to see if these rectify the issue. Otherwise, please contact StorMan Support.
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