The myStorman Knowledgebase is for users of Storman v8 and v9. If you use Storman v10, please use our new Support Knowledgebase. | Dismiss for today
Last updated: | Applies to: | In industries: | Of versions: | Special contents: | ||||
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20100423 (Andy) | Pro, MultiUser, MultiSite, MultiView |
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7.X (and higher) | n/a |
Late fee amounts are configured in two places. The most common location to configure a late fee amount is on the actual Notice that is being sent (i.e.: emailed, mailed or SMS'd) to the Customer
.The other location where you can configure a late fee amount is on the Customer's Agreement Info tab of their Agreement
. The field, called 'Custom Late Fee', allows you to specify a custom late fee amount for this Agreement only. It does not affect other Agreements owned by that Customer, or by other Customers.For example, if your Notice is setup to charge a late fee of $20 when triggered, but an applicable Customer's Agreement has a 'Custom Late Fee' amount of $10, then that Customer will only be charged a $10 late fee for that Agreement.
This feature can be used when the Customer is notorious for making late payments. Adding an increased custom late fee amount for a particular Customer's Agreement may entice them to pay on time in future. However, please refer to the note above about potentially breaking legal contracts with your Customer.
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