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Setting up SMS or email for alarm events (#ACCSSAE01)

Last updated:   Applies to:   In industries:   Of versions:   Special contents:
20120209 (Andy)   Pro, MultiUser, MultiSite, MultiView   Self Storage EditionMarina EditionVault Edition   9.1 (and higher)   n/a

Why would I want to setup SMS and / or email for alarm events?

By setting up an SMS and / or email alert for any alarm events, you can be notified via a TXT to your mobile phone or via email to your inbox, whenever a Berth / Unit / Vault alarm is triggered at your business.


What access control brands support this?

Any of our supported brands (find out what brands we support: #ACCSUPS01), so long as the word alarm appears in the log file that the system generates.


How do I setup SMS and / or email for alarm events?

  1. Ensure that the email settings have been configured in StorMan (find out how to setup email in StorMan: #EMLSET01).

  2. Ensure that you have a supported SMS account setup & correctly configured in StorMan (compare our 3rd-party providers: #3PTYCOMP).
  3. Once all required systems are setup, configured and ready, select Maintenance, then Email & Event Log Setup.
  4. Select the Send Details tab. In section 3 (What to send and where to send it), click + to add a new record to the table then complete the line - enter G into the Code column if you want an email sent on an alarm or enter an S into the Code column if you want a TXT sent on an alarm. Then enter the name & email address or mobile number, as per the examples in the screenshot below. You can click X to remove highlighted records from the table, if desired.Setting up email and SMS alarm notifications
  5. Navigate to the Alarm Notification tab and select the dates & times that you wish alarm alerts to be active for - clicking a time slot will enable alarm event monitoring for that time slot (the time slot will turn black when enabled); clicking it again will disable it (the time slot will turn white when disabled).
  6. Once setup, click OK. The SMS and / or email notification system is now enabled. When the first alarm event is triggered, the SMS or email will tell the recipient which Berth / Unit / Vault is in alarm and the person or company who rents it. It will also include the time. Note: StorMan needs to be left running for this function to work correctly.
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